Frequently Asked Questions
Everything you need to know about shopping with STB.co.uk
How long does UK delivery take?
Standard delivery typically takes 3-5 working days. We also offer a Next Day Delivery service for orders placed before 2pm Monday through Thursday.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results against our specific brand dimensions for the best fit.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking link and reference number to follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, STB.co.uk ships within the United Kingdom and to select European countries. Shipping costs and delivery times for international orders are calculated at checkout.